Hospitality
Goals
Increase immunisation coverage to ≥95% and improve reporting accuracy across multiple wards
My Contribution
Mapped AS-IS → TO-BE immunisation workflows
Conducted field interviews & defaulter tracking analysis
Consolidated data and built dashboards for ward performance
Developed reporting templates, SOPs, and staff training
Outcome
Achieved **>95% coverage** within target period
50% reduction in data entry errors
Enabled real-time monitoring & data-driven Outreach planning